Recommended account management practices
As a proactive measure, we encourage members to check the following items on their accounts:
Ensure your email address is properly receiving all communications and notifications from Hola Coins.
Ensure your email address is verified successfully.
Ensure your two-factor authentication is updated and functional.
Ensure you use a strong password for your Hola Coins account.
Always cross-check the deposit address.
Stay Alert for Phishing.
If you receive a message appearing to have been sent by Hola Coins, and you believe it is suspicious, you can always forward it to to verify its authenticity.
Stay up to date
We will update customers on our website, our status page, in our apps, via email, on our blog and on Twitter.