Recommended account management practices
As a proactive measure, we encourage members to check the following items on their accounts:
Ensure your email address is properly receiving all communications and notifications from Hola Coins.
Ensure your email address is verified successfully.
Ensure your two-factor authentication is updated and functional.
Ensure you use a strong password for your Hola Coins account.
Always cross-check the deposit address.
Stay Alert for Phishing.
If you receive a message appearing to have been sent by Hola Coins, and you believe it is suspicious, you can always forward it to email@example.com to verify its authenticity.
Stay up to date
We will update customers on our website, our status page, in our apps, via email, on our blog and on Twitter.